Submit a Review for Sycamore Heights Care Home
73 Shakespeare Road, Bedford, MK40 2DW
View Full Details of Sycamore Heights Care HomeLatest Reviews for Sycamore Heights Care Home
09 April 2025
The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.
08 April 2025
Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend. Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.
08 April 2025
A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit. My family member is staying longer than originally intended and they have gone above and beyond to ensure the transition into the home has been as smooth and easy for all as possible. THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all. I look forward to visiting again and seeing you all during the duration of my family members stay.
01 April 2025
A wonderful environment with really lovely staff. Nothing is too much trouble.
31 March 2025
Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.
31 March 2025
It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.
20 March 2025
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional. My father was treated as an individual and all his needs were matched above and beyond our expectations. We will be forever grateful to every member of the team at Sycamore Heights.
20 March 2025
Very proffessional polite friednly, helpful look after residents very well.
Latest Reviews for Sycamore Heights Care Home
09 April 2025
The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.
08 April 2025
Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend. Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.
08 April 2025
A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit. My family member is staying longer than originally intended and they have gone above and beyond to ensure the transition into the home has been as smooth and easy for all as possible. THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all. I look forward to visiting again and seeing you all during the duration of my family members stay.
01 April 2025
A wonderful environment with really lovely staff. Nothing is too much trouble.
31 March 2025
Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.
31 March 2025
It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.
20 March 2025
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional. My father was treated as an individual and all his needs were matched above and beyond our expectations. We will be forever grateful to every member of the team at Sycamore Heights.
20 March 2025
Very proffessional polite friednly, helpful look after residents very well.