Latest Reviews for The Chase
29 January 2025
Although my brother arrived only a few weeks ago I have seen such a positive change in his outlook to life. I have not known him to be so happy for a very long time. My sincere thanks to all the staff who have contributed to making this move in his life such a positive one.
21 January 2025
It's hard to put into words quite how incredible The Chase is. The facilities are second to none, the activities are amazing and the catering is brilliant. However, what sets the Chase apart from any other setting is the team that work there. Everyone we came into contact with was just phenomenal, so kind, friendly and caring. The Chase enhanced so many aspects of my Grandma's life and created the perfect setting for us to spend quality time together as a family. In difficult times, they offered so much support and care and really felt like an extension to our family. The treated my Grandma with so much dignity and respect and everything was done to ensure she was as comfortable and happy as possible. Nothing was ever too much to ask and our experience with the Chase was truly outstanding. They allowed us to spend invaluable time together as a family and we are so incredibly grateful to every single member of the team.
21 January 2025
Incredible genuine loving staff. The Chase was fantastic to my late grandmother and provided superb support in all ways before she passed. The staff treat everyone as they wanted to be treated, food is nice, varied and available all the time. Drinks also available 24/7.
16 January 2025
There is a reason The Chase has wall to wall 5 star reviews. They are truly exceptional. I agree with every comment that has been written by others. The care of my mother has been consistently superb. She has benefited from the constant attention to her hygiene and diet, medical and social needs. As a result, she improved from not knowing where she was to being an active member of the community and being able to make her own decision to stay in the Care Home environment. We have not seen her in such good form for years. Additionally, we have felt cared for and it was always a pleasure to visit the Home and be welcomed by smiling faces, offers of drinks and food etc. The team at the Home have been responsible for me changing from believing that going into a Home was the worst thing that could happen to my Mum, to the best. I would also like to extend a personal thanks to one particular member of staff putting hours into helping me through the nightmare of trying to deal with the NHS and the Social Care system.
06 January 2025
From the minute we phoned to enquire if The Chase could look after my father-in-law the care, service, food, respect and dignity shown to us all was wonderful. My father-in-law sadly passed away whilst in respite care, from his first day there he was more alert, always clean and tidy and was given the support he needed to enjoy the last weeks of his life. As a family we were given support, things were explained to us as we needed, we were all fed and watered, given the opportunity to be left in privacy to spend time with him until he passed. I and all the family are so very grateful to all the staff for their constant communication, support and allowing us that time together. You are all very wonderful people, thank you.
20 September 2024
Used as respite care following major surgery. Just what I needed. Rest, time and being well attended to. Now feel able to slowly get back to normal life.
19 September 2024
We have been delighted with the team the surroundings and the culture at The Chase care home. Honestly, it is not like any type of care provision I have ever experienced! When you arrive it's more like a 5-star hotel than a care home - but what goes on behind the scenes, the carers, the catering, the housekeeping - in fact without exception, every element and every person who is part of this underpins that first impression! I can't think of anywhere that could do a better job of looking after my 91-year-old mother-in-law! Just inspiring!
16 July 2024
This care home really is luxury. Everything is of high quality the care is exceptional. If a resident wants something or wants to do something it is provided promptly. My favourite thing about this place though is that the dementia residents are spoken to like people rather than an inconvenience. Having previously witnessed the difference it's nice to see somewhere that knows how to be around people with dementia. The relationship manager certainly sold this place to my friend and her family but it was nice to see that that relationship is still ongoing when she came to see my friend while I was visiting the other day. My friend lit up when she saw her. And the way she was with her almost made me cry she was so warm. But it isn't just her. All of the staff are so patient and friendly. They treat the residents more like family than work. It must be noted that not only do they look after the residents but everyone that walks through the door.
12 July 2024
The Chase is unlike any care home I've experienced, it seems more like a luxury hotel than a care home. The rooms are smart and the amenities are great. They offer lots of different forms of entertainment as well, along with great food. I'd definitely recommend seeing for yourself how welcoming the place is, staff included.
28 June 2024
Extremely welcoming and friendly environment. Very positive attitudes. Excellent advice. Great encouragement to join in activities. Always welcomed with coffee etc and willing to show around at all times. All the employees are lovely.
17 June 2024
We visited my mum. She has been at The Chase, Huntingdon for just over a month. We are very happy that she is now settled and surprised how quickly she has made friends and is enjoying the activities at The Chase. The staff are wonderful, kind and friendly. We have seen a huge improvement in Mum's mobility and she is very happy. P.S, the lunch was excellent. Kind regards.
07 June 2024
After looking at several care homes to place my mother-in-law in for some much-needed respite, we chose The Chase in Huntingdon as we loved the atmosphere and felt it was the right fit for her. The staff were lovely and when my son dropped in for a surprise visit he mentioned how the staff all greeted his grandma by name. I would definitely use The Chase again for respite knowing that she would be well cared for and safe.
05 June 2024
The level of care and service is just outstanding. My mother-in-law has been here a month now and in her words 'What is there not to like!'. We have joined twice for lunch and the food is excellent.
21 May 2024
I required some recuperation after an emergency cancer operation. This suited my needs completely. Very difficult to fault. The surroundings, rooms and facilities were great and all the staff were first class. All were willing to give a great deal of help in every way including making sure visiting relatives were looked after too. Lovely atmosphere. I would highly recommend it to anyone. Look no further for a short or long stay.
15 May 2024
As I was the only resident I had staff and management only for the first three days to talk with! They made me very welcome and I had the choice of all the ground floor rooms. I chose number 15 as I found it looked out over the more private, quieter back garden and the sunsets! All the rooms were roomy and attractively furnished, most had a patio with wrought iron table and chairs. Thank you all for the care you gave me. Menu's had lots of choice and meals were delicious! Activities have increased in the later months and very enjoyable too! I'm missing you all but enjoying setting up my home again!
19 April 2024
Carers were absolutely brilliant with us and our father. The best carers we've seen.
31 January 2024
My mum went to the care home, initially, as a respite break after leaving hospital. Within two weeks she had made many friends, loved the weekly outings and was beginning to become more confident and learning how to socialise again, after being quite isolated in her own home. She requested to stay longer on respite care and then made the decision to become a full-time, permanent resident. The transition was very easy and moving to the local doctor was very smooth. It is very helpful that the community matron visits weekly and is always contactable by phone if there are any queries. The home is incredibly inviting, warm and friendly. Staff are on hand with a happy smile to help with anything you may need. Sadly and unexpectedly, my mum passed away earlier this month. All the staff and the management team were amazing, helping me through a very difficult time. I am still in contact with the home and they continue to check in with me to ensure I am ok and my family are well.
29 January 2024
A smart well-appointed care home, giving residents an excellent range of options and services to take advantage of should they wish to participate. The provision of a personal telephone line was a particularly useful facility. The staff are always friendly and attentive.
25 January 2024
My stay at The Chase Care Home was excellent. The staff were extremely caring and very understanding of my particular needs at the time. The accommodation was like living in a five-star hotel and of course, all-inclusive. The food was excellent. They also had a hairdresser and spa where you could have any treatments. The events manager organised entertainment for residents and outings. My stay included Christmas 2023 where residents and their guests were provided with an excellent Christmas dinner and as I say, all-inclusive.
22 January 2024
Our experience of The Chase has been absolutely first-class from every angle. After a long and difficult stay in hospital, Mum came to The Chase for respite care. Not only has she improved massively from the exceptional care and facilities provided, our family have very much appreciated the welcoming environment and support which is in a different world from caring for someone in hospital or at home. Every member of staff has gone above and beyond, from the carers, physiotherapists, managers, administrators, receptionists, chefs, to name a few. They truly are an exceptional team and a pleasure to know. Mum has enjoyed her stay and flourished there. She would also highly recommend The Chase.
Latest Reviews for The Chase
29 January 2025
Although my brother arrived only a few weeks ago I have seen such a positive change in his outlook to life. I have not known him to be so happy for a very long time. My sincere thanks to all the staff who have contributed to making this move in his life such a positive one.
21 January 2025
It's hard to put into words quite how incredible The Chase is. The facilities are second to none, the activities are amazing and the catering is brilliant. However, what sets the Chase apart from any other setting is the team that work there. Everyone we came into contact with was just phenomenal, so kind, friendly and caring. The Chase enhanced so many aspects of my Grandma's life and created the perfect setting for us to spend quality time together as a family. In difficult times, they offered so much support and care and really felt like an extension to our family. The treated my Grandma with so much dignity and respect and everything was done to ensure she was as comfortable and happy as possible. Nothing was ever too much to ask and our experience with the Chase was truly outstanding. They allowed us to spend invaluable time together as a family and we are so incredibly grateful to every single member of the team.
21 January 2025
Incredible genuine loving staff. The Chase was fantastic to my late grandmother and provided superb support in all ways before she passed. The staff treat everyone as they wanted to be treated, food is nice, varied and available all the time. Drinks also available 24/7.
16 January 2025
There is a reason The Chase has wall to wall 5 star reviews. They are truly exceptional. I agree with every comment that has been written by others. The care of my mother has been consistently superb. She has benefited from the constant attention to her hygiene and diet, medical and social needs. As a result, she improved from not knowing where she was to being an active member of the community and being able to make her own decision to stay in the Care Home environment. We have not seen her in such good form for years. Additionally, we have felt cared for and it was always a pleasure to visit the Home and be welcomed by smiling faces, offers of drinks and food etc. The team at the Home have been responsible for me changing from believing that going into a Home was the worst thing that could happen to my Mum, to the best. I would also like to extend a personal thanks to one particular member of staff putting hours into helping me through the nightmare of trying to deal with the NHS and the Social Care system.
06 January 2025
From the minute we phoned to enquire if The Chase could look after my father-in-law the care, service, food, respect and dignity shown to us all was wonderful. My father-in-law sadly passed away whilst in respite care, from his first day there he was more alert, always clean and tidy and was given the support he needed to enjoy the last weeks of his life. As a family we were given support, things were explained to us as we needed, we were all fed and watered, given the opportunity to be left in privacy to spend time with him until he passed. I and all the family are so very grateful to all the staff for their constant communication, support and allowing us that time together. You are all very wonderful people, thank you.
20 September 2024
Used as respite care following major surgery. Just what I needed. Rest, time and being well attended to. Now feel able to slowly get back to normal life.
19 September 2024
We have been delighted with the team the surroundings and the culture at The Chase care home. Honestly, it is not like any type of care provision I have ever experienced! When you arrive it's more like a 5-star hotel than a care home - but what goes on behind the scenes, the carers, the catering, the housekeeping - in fact without exception, every element and every person who is part of this underpins that first impression! I can't think of anywhere that could do a better job of looking after my 91-year-old mother-in-law! Just inspiring!
16 July 2024
This care home really is luxury. Everything is of high quality the care is exceptional. If a resident wants something or wants to do something it is provided promptly. My favourite thing about this place though is that the dementia residents are spoken to like people rather than an inconvenience. Having previously witnessed the difference it's nice to see somewhere that knows how to be around people with dementia. The relationship manager certainly sold this place to my friend and her family but it was nice to see that that relationship is still ongoing when she came to see my friend while I was visiting the other day. My friend lit up when she saw her. And the way she was with her almost made me cry she was so warm. But it isn't just her. All of the staff are so patient and friendly. They treat the residents more like family than work. It must be noted that not only do they look after the residents but everyone that walks through the door.
12 July 2024
The Chase is unlike any care home I've experienced, it seems more like a luxury hotel than a care home. The rooms are smart and the amenities are great. They offer lots of different forms of entertainment as well, along with great food. I'd definitely recommend seeing for yourself how welcoming the place is, staff included.
28 June 2024
Extremely welcoming and friendly environment. Very positive attitudes. Excellent advice. Great encouragement to join in activities. Always welcomed with coffee etc and willing to show around at all times. All the employees are lovely.
17 June 2024
We visited my mum. She has been at The Chase, Huntingdon for just over a month. We are very happy that she is now settled and surprised how quickly she has made friends and is enjoying the activities at The Chase. The staff are wonderful, kind and friendly. We have seen a huge improvement in Mum's mobility and she is very happy. P.S, the lunch was excellent. Kind regards.
07 June 2024
After looking at several care homes to place my mother-in-law in for some much-needed respite, we chose The Chase in Huntingdon as we loved the atmosphere and felt it was the right fit for her. The staff were lovely and when my son dropped in for a surprise visit he mentioned how the staff all greeted his grandma by name. I would definitely use The Chase again for respite knowing that she would be well cared for and safe.
05 June 2024
The level of care and service is just outstanding. My mother-in-law has been here a month now and in her words 'What is there not to like!'. We have joined twice for lunch and the food is excellent.
21 May 2024
I required some recuperation after an emergency cancer operation. This suited my needs completely. Very difficult to fault. The surroundings, rooms and facilities were great and all the staff were first class. All were willing to give a great deal of help in every way including making sure visiting relatives were looked after too. Lovely atmosphere. I would highly recommend it to anyone. Look no further for a short or long stay.
15 May 2024
As I was the only resident I had staff and management only for the first three days to talk with! They made me very welcome and I had the choice of all the ground floor rooms. I chose number 15 as I found it looked out over the more private, quieter back garden and the sunsets! All the rooms were roomy and attractively furnished, most had a patio with wrought iron table and chairs. Thank you all for the care you gave me. Menu's had lots of choice and meals were delicious! Activities have increased in the later months and very enjoyable too! I'm missing you all but enjoying setting up my home again!
19 April 2024
Carers were absolutely brilliant with us and our father. The best carers we've seen.
31 January 2024
My mum went to the care home, initially, as a respite break after leaving hospital. Within two weeks she had made many friends, loved the weekly outings and was beginning to become more confident and learning how to socialise again, after being quite isolated in her own home. She requested to stay longer on respite care and then made the decision to become a full-time, permanent resident. The transition was very easy and moving to the local doctor was very smooth. It is very helpful that the community matron visits weekly and is always contactable by phone if there are any queries. The home is incredibly inviting, warm and friendly. Staff are on hand with a happy smile to help with anything you may need. Sadly and unexpectedly, my mum passed away earlier this month. All the staff and the management team were amazing, helping me through a very difficult time. I am still in contact with the home and they continue to check in with me to ensure I am ok and my family are well.
29 January 2024
A smart well-appointed care home, giving residents an excellent range of options and services to take advantage of should they wish to participate. The provision of a personal telephone line was a particularly useful facility. The staff are always friendly and attentive.
25 January 2024
My stay at The Chase Care Home was excellent. The staff were extremely caring and very understanding of my particular needs at the time. The accommodation was like living in a five-star hotel and of course, all-inclusive. The food was excellent. They also had a hairdresser and spa where you could have any treatments. The events manager organised entertainment for residents and outings. My stay included Christmas 2023 where residents and their guests were provided with an excellent Christmas dinner and as I say, all-inclusive.
22 January 2024
Our experience of The Chase has been absolutely first-class from every angle. After a long and difficult stay in hospital, Mum came to The Chase for respite care. Not only has she improved massively from the exceptional care and facilities provided, our family have very much appreciated the welcoming environment and support which is in a different world from caring for someone in hospital or at home. Every member of staff has gone above and beyond, from the carers, physiotherapists, managers, administrators, receptionists, chefs, to name a few. They truly are an exceptional team and a pleasure to know. Mum has enjoyed her stay and flourished there. She would also highly recommend The Chase.