Submit a Review for The Fleet Care Home
Victory Road, Dartmouth, TQ6 9JR
View Full Details of The Fleet Care HomeLatest Reviews for The Fleet Care Home
31 January 2025
The atmosphere is welcoming and more like a hotel than a care home. Rooms facilities first class. The staff are very efficient and supportive of family and the care my husband received was a great comfort to us. The medical support from the doctor ensured his last days were peaceful.
29 January 2025
My wife had been in the home for nearly 2 years until she died in December. The whole of staff have always been very friendly and caring.
23 December 2024
Care home staff were excellent, the Fleet is a clean well run home with caring, empathetic staff. They looked after my mother with dignity and respect. The 'on site' manager and admin staff were also very good. However, having paid with my money (not my mother's) for a month in advance by bank transfer on admittance day, and later being due a refund of over £4500 the financial team demanded a raft of, in my opinion, unnecessary paperwork and the details of a solicitor to sanction a refund. They said it would take 60 days and up to 6 months to approve. In 2024 I find this scandalous, it left me with a bad taste.
04 November 2024
I have visited Gran here a few times now. I'd love to visit more often but live a distance away. Every time we've visited we've received a warm welcome. The staff are so friendly and Gran loves every one of them. She always gives them a kiss and hand hold. There are plenty of activities and the home is bright and airy.
04 November 2024
A very welcoming care home. The staff are friendly and spend a lot of time with the residents and making them feel at home. I have never seen Gran so happy!
29 October 2024
My husband moved into The Fleet Care Home in July 2024, during the past four months for me personally it has been extremely difficult, but with the support from the Manager and all his staff, it has made this journey for both of us, a smooth transition from hospital, going through assessments, to now his new home. I use the word home, we have moved personal belongings into his room, you can decorate should you wish, maintenance help you with pictures on the wall, they are there for you. Whatever may arise on a daily basis, your loved one finding it difficult to adjustment just talk or email them, someone will do their best to resolve it for you. I highly recommend for anyone in the situation of having to find a place to call home for their loved one, just make an appointment, look around this beautiful care home.
23 October 2024
On visiting the home at Fleet on several occasions, the staff are all very pleasant. Everywhere is very clean and tidy. Plenty of entertainment is put on for the residents and trips out for those who are able.
17 October 2024
Needing to place my mum in a nursing home was not something I had prepared for. Initial conversations with admin staff and management could not have been more reassuring and friendly. My mum's complicated needs were understood fully, staff were interested in her as a person. The activities team were terrific, encouraging and sensitive. The integral The Cove Bistro, where hot and cold drinks and plenty of homemade treats were always available to us all, was a fabulous way of making each visit an outing, such a great idea! What I really loved about spending time with my mum at The Fleet was the warmth and friendship shown by the staff towards me. There is a genuine upbeat atmosphere in the home, created by happy staff who so obviously feel great fondness for the residents in their care; how great is it that this extended to admin, management, maintenance, housekeeping and kitchen staff? All taking trouble to get to know my mum and spend time with her. Thank you Team Fleet!
11 October 2024
I found the care home to be spotless and friendly. I met some of the staff who were all so lovely and caring and nothing is too much trouble. Offered a drink as soon as I arrived. My friend's mum who I have known since I was 7 (I am now 68) is happy there. They have lots of activities and entertainment and even virtual pets and soon children. Wonderful place.
24 September 2024
Looked after Mum very well and treated her with dignity and care in difficult times.
28 August 2024
Wonderful friendly and caring staff that go above and beyond to make their residents' time so enjoyable and are also fantastic with family members when visiting. Also in a beautiful setting with many trips on offer for residents using all the beautiful places near and around Dartmouth.
28 August 2024
Very pleased with the facilities, care and staff at The Fleet Care Home. Excellent entertainment for the residents and family. Everything is spacious and bright with an added bistro cafe and family room and a large garden area.
28 May 2024
We moved my father from The Fleet in January 2024, the council reimbursed us for four months' worth of care home fees in March, some £11,000, but paid the money to Fleet to pay us back and now they are fobbing us off, promising to call us but never calling us back. We are at our wits end.
04 April 2024
Warm and friednly atmosphere, lots of activities, once rooms, bright and clean, friendly staff, lovely garden, easily accessible.
21 March 2024
Fantastic, life-enhancing care at The Fleet. Very clean and light residence with spacious, comfortable rooms for residents and visitors. The cafe area downstairs is perfect for being together. Regular and multiple social events each week that are relevant and enjoyable for all residents. One is always given a warm and friendly greeting at reception and beyond by all staff and everyone uses first names showing the care and love they have for all residents. Plenty of tea and cakes are always available and both inside and in the garden effort is made to make the place look loved and available to use. We love the social media posts that keep us informed and involved in weekly events when we are not able to be present. Overall The Fleet manages a first-class establishment for all stakeholders. Many thanks and our appreciation.
18 March 2024
Amazing care home, with amazing staff! The activities they plan for the residents are amazing; they are always going off on some adventure or having different things brought in, singers, bands and Alpacas! They do coffee mornings to raise vital funds and welcome the community, which is lovely for the residents to see new people to chat with.
11 March 2024
Beautiful setting, and incredible staff who always go the extra mile. My friend struggled with the realisation she could no longer stay in her own home,but the staff went above and beyond to make her welcome. Love to visit; it feels like a hotel more than a care home.
11 March 2024
I cannot thank the staff of Fleet Care home for the brilliant care for my mother, at her most vulnerable time in her life. When she felt her most unconfident and fearful, the team helped rebuild her self-esteem, mobility and confidence about returning home. Her stay has been great! She introduced herself to other service users in the most creative way, by posing as a postie, getting involved with activities and even managing to celebrate Valentine's Day, with a lovely meal with my stepfather in the restaurant. Before she came to Fleet, her anxieties were high about being in care whilst she recovered, but the warm and welcoming greetings she received really settled those nerves. Thank you for making my mother feel at home there. She now feels confident enough to return home following the great care she's received, which is, in my mind, priceless.
28 February 2024
An amazing home! A brilliant team! The rooms are clean and fresh and spacious, the decor can be accommodated to the individual to make it feel like home. Nothing is too much trouble at The Fleet, questions are answered promptly by any member of the team. On occasions I have eaten at The Fleet and found the food to be nutritious and tasty, the entertainment is outstanding, residents are encouraged to join in even if some are too poorly to do so, and the team will have 1-1 with the residents, alpaca’s this week were paraded around to the amusement of the workforce but the residents were full of smiles. The home is a beautiful place and guarantees excellent care and commitment to every single person, staff, residents and their loved ones are all cared for. Come visit, stay for a cuppa and enjoy the home, you won’t be disappointed. Brilliant!
21 February 2024
My adoptive dad had been in The Fleet since September 2023 and I have been nothing but impressed by the standard of care of him and the friendly, helpful attitude of the staff. He could not have been in a better place for his end-of-life care. An intelligent active man even at 92 he was happily engaged with artwork, walks out and singing amongst other activities during his stay. The staff enabled him to visit his sister-in-law who lives locally, helped with all his phone calls and treated him gently with dignity, respect and kindness. Staff wise there is such a good vibe from the place. Highly recommend this place with heartfelt thanks.
Latest Reviews for The Fleet Care Home
31 January 2025
The atmosphere is welcoming and more like a hotel than a care home. Rooms facilities first class. The staff are very efficient and supportive of family and the care my husband received was a great comfort to us. The medical support from the doctor ensured his last days were peaceful.
29 January 2025
My wife had been in the home for nearly 2 years until she died in December. The whole of staff have always been very friendly and caring.
23 December 2024
Care home staff were excellent, the Fleet is a clean well run home with caring, empathetic staff. They looked after my mother with dignity and respect. The 'on site' manager and admin staff were also very good. However, having paid with my money (not my mother's) for a month in advance by bank transfer on admittance day, and later being due a refund of over £4500 the financial team demanded a raft of, in my opinion, unnecessary paperwork and the details of a solicitor to sanction a refund. They said it would take 60 days and up to 6 months to approve. In 2024 I find this scandalous, it left me with a bad taste.
04 November 2024
I have visited Gran here a few times now. I'd love to visit more often but live a distance away. Every time we've visited we've received a warm welcome. The staff are so friendly and Gran loves every one of them. She always gives them a kiss and hand hold. There are plenty of activities and the home is bright and airy.
04 November 2024
A very welcoming care home. The staff are friendly and spend a lot of time with the residents and making them feel at home. I have never seen Gran so happy!
29 October 2024
My husband moved into The Fleet Care Home in July 2024, during the past four months for me personally it has been extremely difficult, but with the support from the Manager and all his staff, it has made this journey for both of us, a smooth transition from hospital, going through assessments, to now his new home. I use the word home, we have moved personal belongings into his room, you can decorate should you wish, maintenance help you with pictures on the wall, they are there for you. Whatever may arise on a daily basis, your loved one finding it difficult to adjustment just talk or email them, someone will do their best to resolve it for you. I highly recommend for anyone in the situation of having to find a place to call home for their loved one, just make an appointment, look around this beautiful care home.
23 October 2024
On visiting the home at Fleet on several occasions, the staff are all very pleasant. Everywhere is very clean and tidy. Plenty of entertainment is put on for the residents and trips out for those who are able.
17 October 2024
Needing to place my mum in a nursing home was not something I had prepared for. Initial conversations with admin staff and management could not have been more reassuring and friendly. My mum's complicated needs were understood fully, staff were interested in her as a person. The activities team were terrific, encouraging and sensitive. The integral The Cove Bistro, where hot and cold drinks and plenty of homemade treats were always available to us all, was a fabulous way of making each visit an outing, such a great idea! What I really loved about spending time with my mum at The Fleet was the warmth and friendship shown by the staff towards me. There is a genuine upbeat atmosphere in the home, created by happy staff who so obviously feel great fondness for the residents in their care; how great is it that this extended to admin, management, maintenance, housekeeping and kitchen staff? All taking trouble to get to know my mum and spend time with her. Thank you Team Fleet!
11 October 2024
I found the care home to be spotless and friendly. I met some of the staff who were all so lovely and caring and nothing is too much trouble. Offered a drink as soon as I arrived. My friend's mum who I have known since I was 7 (I am now 68) is happy there. They have lots of activities and entertainment and even virtual pets and soon children. Wonderful place.
24 September 2024
Looked after Mum very well and treated her with dignity and care in difficult times.
28 August 2024
Wonderful friendly and caring staff that go above and beyond to make their residents' time so enjoyable and are also fantastic with family members when visiting. Also in a beautiful setting with many trips on offer for residents using all the beautiful places near and around Dartmouth.
28 August 2024
Very pleased with the facilities, care and staff at The Fleet Care Home. Excellent entertainment for the residents and family. Everything is spacious and bright with an added bistro cafe and family room and a large garden area.
28 May 2024
We moved my father from The Fleet in January 2024, the council reimbursed us for four months' worth of care home fees in March, some £11,000, but paid the money to Fleet to pay us back and now they are fobbing us off, promising to call us but never calling us back. We are at our wits end.
04 April 2024
Warm and friednly atmosphere, lots of activities, once rooms, bright and clean, friendly staff, lovely garden, easily accessible.
21 March 2024
Fantastic, life-enhancing care at The Fleet. Very clean and light residence with spacious, comfortable rooms for residents and visitors. The cafe area downstairs is perfect for being together. Regular and multiple social events each week that are relevant and enjoyable for all residents. One is always given a warm and friendly greeting at reception and beyond by all staff and everyone uses first names showing the care and love they have for all residents. Plenty of tea and cakes are always available and both inside and in the garden effort is made to make the place look loved and available to use. We love the social media posts that keep us informed and involved in weekly events when we are not able to be present. Overall The Fleet manages a first-class establishment for all stakeholders. Many thanks and our appreciation.
18 March 2024
Amazing care home, with amazing staff! The activities they plan for the residents are amazing; they are always going off on some adventure or having different things brought in, singers, bands and Alpacas! They do coffee mornings to raise vital funds and welcome the community, which is lovely for the residents to see new people to chat with.
11 March 2024
Beautiful setting, and incredible staff who always go the extra mile. My friend struggled with the realisation she could no longer stay in her own home,but the staff went above and beyond to make her welcome. Love to visit; it feels like a hotel more than a care home.
11 March 2024
I cannot thank the staff of Fleet Care home for the brilliant care for my mother, at her most vulnerable time in her life. When she felt her most unconfident and fearful, the team helped rebuild her self-esteem, mobility and confidence about returning home. Her stay has been great! She introduced herself to other service users in the most creative way, by posing as a postie, getting involved with activities and even managing to celebrate Valentine's Day, with a lovely meal with my stepfather in the restaurant. Before she came to Fleet, her anxieties were high about being in care whilst she recovered, but the warm and welcoming greetings she received really settled those nerves. Thank you for making my mother feel at home there. She now feels confident enough to return home following the great care she's received, which is, in my mind, priceless.
28 February 2024
An amazing home! A brilliant team! The rooms are clean and fresh and spacious, the decor can be accommodated to the individual to make it feel like home. Nothing is too much trouble at The Fleet, questions are answered promptly by any member of the team. On occasions I have eaten at The Fleet and found the food to be nutritious and tasty, the entertainment is outstanding, residents are encouraged to join in even if some are too poorly to do so, and the team will have 1-1 with the residents, alpaca’s this week were paraded around to the amusement of the workforce but the residents were full of smiles. The home is a beautiful place and guarantees excellent care and commitment to every single person, staff, residents and their loved ones are all cared for. Come visit, stay for a cuppa and enjoy the home, you won’t be disappointed. Brilliant!
21 February 2024
My adoptive dad had been in The Fleet since September 2023 and I have been nothing but impressed by the standard of care of him and the friendly, helpful attitude of the staff. He could not have been in a better place for his end-of-life care. An intelligent active man even at 92 he was happily engaged with artwork, walks out and singing amongst other activities during his stay. The staff enabled him to visit his sister-in-law who lives locally, helped with all his phone calls and treated him gently with dignity, respect and kindness. Staff wise there is such a good vibe from the place. Highly recommend this place with heartfelt thanks.