Submit a Review for The Long Brook Residential Home
79 Fore Street, Plympton, Plymouth, PL7 1NE
View Full Details of The Long Brook Residential HomeLatest Reviews for The Long Brook Residential Home
30 January 2025
The care provided for mum was excellent, the staff were all friendly, approachable and helpful. The whole process, from the initial enquiry, the visit, admission and admin. were all dealt with in an understanding and sympathetic manner. Mum was very happy with the location, her room, facilities, activities and care provided by all of the staff. I have no hesitation in recommending Long Brook.
23 January 2025
It was Mum's first time away for us. She was apprehensive but the staff put her at ease. She had a problem with her blood pressure meds but the staff and doctor sorted it out. She had a fright on her first night but it was sorted and no more trouble. Everyone was very kind and gentle with her and she felt safe and cared for. Hopefully she can visit again in May. Thank you to everyone who looked after Mum.
31 December 2024
Welcoming, friendly, go the extra mile, very caring and meets the needs of individuals. My mum has stayed at this residential home on respite on several occasions and she is so happy to stay there. The staff are so professional, they are all approachable and nothing is too much trouble. The residents are entertained daily, stimulated and well cared for. Clean and well-kept home. Could not ask for more when we place Mum in their care.
20 December 2024
Perfect, lovely environment, clean, friendly, very welcoming. All the staff are very friendly and smiling. Our mum loves going to Longbrook as she thinks it's like going on holiday. No issues and have recommended to others.
24 October 2024
Really pleased with the care my mother receives at Longbrook. It's taken a lot off my mind, knowing that she is safe and well there. One of the plus points is the activities that she is able to attend. She loves them and wishes they were available at weekends too! The staff are really friendly and she enjoys her little chats with them. They listen to her, which is important. Her health needs are well catered for. Overall a wise decision to place her there.
24 October 2024
As always, staff are very helpful kind and caring. They treat residents with respect, and offer an excellent service. They organise a lot of daily activities and some trips out. Always willing to answer any questions.
21 October 2024
The care my father has received is exemplary. Staff are very considerate of his needs. Dad is actually happy there which is a great relief to his family. I would have no hesitation in recommending Longbrook House.
13 September 2024
Friendly, happy and professionally run. You get one chance of a first impression and I was impressed. The whole establishment had a great 'feel' about it and I knew it was the place to bring my mum. Everyone went about with a smile and nothing was too much trouble. I am eternally grateful for how they looked after my mother.
15 August 2024
Mum has been in Long Brook for over 2 years and is very happy there. She tells everyone "she is well looked after and the food is good". The atmosphere in the home is very friendly.
04 June 2024
My mum who has Alzheimer's spends time at The Long Brook for a couple of weeks at a time respite & day care & absolutely loves it! She feels safe & has made friends with residents & staff. She absolutely loves the entertainment because she loves dancing & all the activities that are provided. Nothing seems too much trouble. I don't live in Plymouth but I call my mum when she is there & the staff couldn't be more helpful & friendly over the phone. Thank you for looking after her so well. We would love nothing more than to make her a permanent resident!
06 March 2024
My mum (96) needed a residential home three months ago, having had several falls. The family were very concerned about her having to have full-time care. The Long Brook was absolutely the best option. The staff are totally lovely, friendly, professional and caring. The home itself is welcoming and clean (but not clinical), providing excellent care and an amazing selection of activities. The food is good, wholesome and homecooked. It really is a "home-from-home", and we would not hesitate to recommend it to anyone needing first-class care.
14 February 2024
After trying several care homes in the Plymouth area we have finally found one that engages with its residents in a stimulating way, both physically and intellectually. Each resident has a regular care plan assessment to target their individual care needs. Each resident is treated as an individual, not a cash cow as in so many other places. A truly amazing place. It should be held as a beacon of what care homes should be. While the resident's needs are being continually met, the home also takes into consideration the client's family needs, all are made to feel very welcome. Thoroughly recommend this wonderful establishment.
08 December 2023
My partner went in for 5 days of respite care. The home is spotlessly clean with absolutely no unpleasant odours. The staff were all very kind and caring and were always ready to help out. We would have no hesitation in coming back to The Long Brook.
15 November 2023
Cannot express enough what a lovely care home all the staff are amazing. They looked after my 80-year-old mum to such a high caring standard. She has been staying for respite and was very sad to leave as she not only made lovely friends but the activities they put on were absolutely amazing!. The food and cleanliness were also of a very high standard. All down to a fabulous team. Well done team and she will definitely be back.
17 August 2023
Excellent care and attention given to my Mum over the past two years. Staff are attentive and kind and have got to know Mum and her ways of doing things, understanding of her desire to retain her independence and make decisions when able. Patience and encouragement are shown when Mum is reluctant to carry out personal care. Good care plan, risk assessments and care notes which I can access.
16 August 2023
I cannot rate this home (Long Brook) highly enough. The care, dignity, respect and love given to my mother over the last two years have been second to none. All the staff treated her with such love and care - like she was their mother or grandmother. The love and help they gave the family when we needed it at our most devastating time; they all became our family. All the rooms, entertainment, food, activities, safety and security were excellent. Can never be able to find the words to say thank you to them all for their love and care.
11 August 2023
My mum went into The Long Brook Residential Home in September 2022. She was in poor health and not able to be living on her own. She settled in quickly and slowly began to improve. The care and attention have been wonderful. In the beginning, she did not want to get out of bed and join the other residents for food and entertainment. But now she is much more social. She is much stronger with her physical strength. She now joins in with everything and she has made new friends. For all the family it is wonderful to see.
22 September 2022
If you are looking for residential care for a loved one, then look no further than The Longbrook. Our darling Mum spent just a few weeks there after several weeks in hospital. Sadly, during her short stay, she passed away. Each and every member of staff were incredible. Our family basically moved in during Mum's last week. The dignity and care shown to Mum was second to none. We, as a family, were catered for each and every day. We met some wonderful people, some of whom we will stay in touch with for the longest time. Thank you The Longbrook staff. We truly don't know what we'd have done without you.
05 August 2022
Enjoyed stay. Relaxed, safe and comfortable. Enjoyed the company. Looking forward to a future visit.
30 June 2022
I recently spent a week at Long Brook while my daughter had a much-needed holiday. This, being a new experience for me, at first, I felt a little lost. All the staff, however, were always smiling and helpful and by the end of the week I felt quite at home. I would like to think that if in time I should need permanent care, there would be a room vacant at Long Brook.
Latest Reviews for The Long Brook Residential Home
30 January 2025
The care provided for mum was excellent, the staff were all friendly, approachable and helpful. The whole process, from the initial enquiry, the visit, admission and admin. were all dealt with in an understanding and sympathetic manner. Mum was very happy with the location, her room, facilities, activities and care provided by all of the staff. I have no hesitation in recommending Long Brook.
23 January 2025
It was Mum's first time away for us. She was apprehensive but the staff put her at ease. She had a problem with her blood pressure meds but the staff and doctor sorted it out. She had a fright on her first night but it was sorted and no more trouble. Everyone was very kind and gentle with her and she felt safe and cared for. Hopefully she can visit again in May. Thank you to everyone who looked after Mum.
31 December 2024
Welcoming, friendly, go the extra mile, very caring and meets the needs of individuals. My mum has stayed at this residential home on respite on several occasions and she is so happy to stay there. The staff are so professional, they are all approachable and nothing is too much trouble. The residents are entertained daily, stimulated and well cared for. Clean and well-kept home. Could not ask for more when we place Mum in their care.
20 December 2024
Perfect, lovely environment, clean, friendly, very welcoming. All the staff are very friendly and smiling. Our mum loves going to Longbrook as she thinks it's like going on holiday. No issues and have recommended to others.
24 October 2024
Really pleased with the care my mother receives at Longbrook. It's taken a lot off my mind, knowing that she is safe and well there. One of the plus points is the activities that she is able to attend. She loves them and wishes they were available at weekends too! The staff are really friendly and she enjoys her little chats with them. They listen to her, which is important. Her health needs are well catered for. Overall a wise decision to place her there.
24 October 2024
As always, staff are very helpful kind and caring. They treat residents with respect, and offer an excellent service. They organise a lot of daily activities and some trips out. Always willing to answer any questions.
21 October 2024
The care my father has received is exemplary. Staff are very considerate of his needs. Dad is actually happy there which is a great relief to his family. I would have no hesitation in recommending Longbrook House.
13 September 2024
Friendly, happy and professionally run. You get one chance of a first impression and I was impressed. The whole establishment had a great 'feel' about it and I knew it was the place to bring my mum. Everyone went about with a smile and nothing was too much trouble. I am eternally grateful for how they looked after my mother.
15 August 2024
Mum has been in Long Brook for over 2 years and is very happy there. She tells everyone "she is well looked after and the food is good". The atmosphere in the home is very friendly.
04 June 2024
My mum who has Alzheimer's spends time at The Long Brook for a couple of weeks at a time respite & day care & absolutely loves it! She feels safe & has made friends with residents & staff. She absolutely loves the entertainment because she loves dancing & all the activities that are provided. Nothing seems too much trouble. I don't live in Plymouth but I call my mum when she is there & the staff couldn't be more helpful & friendly over the phone. Thank you for looking after her so well. We would love nothing more than to make her a permanent resident!
06 March 2024
My mum (96) needed a residential home three months ago, having had several falls. The family were very concerned about her having to have full-time care. The Long Brook was absolutely the best option. The staff are totally lovely, friendly, professional and caring. The home itself is welcoming and clean (but not clinical), providing excellent care and an amazing selection of activities. The food is good, wholesome and homecooked. It really is a "home-from-home", and we would not hesitate to recommend it to anyone needing first-class care.
14 February 2024
After trying several care homes in the Plymouth area we have finally found one that engages with its residents in a stimulating way, both physically and intellectually. Each resident has a regular care plan assessment to target their individual care needs. Each resident is treated as an individual, not a cash cow as in so many other places. A truly amazing place. It should be held as a beacon of what care homes should be. While the resident's needs are being continually met, the home also takes into consideration the client's family needs, all are made to feel very welcome. Thoroughly recommend this wonderful establishment.
08 December 2023
My partner went in for 5 days of respite care. The home is spotlessly clean with absolutely no unpleasant odours. The staff were all very kind and caring and were always ready to help out. We would have no hesitation in coming back to The Long Brook.
15 November 2023
Cannot express enough what a lovely care home all the staff are amazing. They looked after my 80-year-old mum to such a high caring standard. She has been staying for respite and was very sad to leave as she not only made lovely friends but the activities they put on were absolutely amazing!. The food and cleanliness were also of a very high standard. All down to a fabulous team. Well done team and she will definitely be back.
17 August 2023
Excellent care and attention given to my Mum over the past two years. Staff are attentive and kind and have got to know Mum and her ways of doing things, understanding of her desire to retain her independence and make decisions when able. Patience and encouragement are shown when Mum is reluctant to carry out personal care. Good care plan, risk assessments and care notes which I can access.
16 August 2023
I cannot rate this home (Long Brook) highly enough. The care, dignity, respect and love given to my mother over the last two years have been second to none. All the staff treated her with such love and care - like she was their mother or grandmother. The love and help they gave the family when we needed it at our most devastating time; they all became our family. All the rooms, entertainment, food, activities, safety and security were excellent. Can never be able to find the words to say thank you to them all for their love and care.
11 August 2023
My mum went into The Long Brook Residential Home in September 2022. She was in poor health and not able to be living on her own. She settled in quickly and slowly began to improve. The care and attention have been wonderful. In the beginning, she did not want to get out of bed and join the other residents for food and entertainment. But now she is much more social. She is much stronger with her physical strength. She now joins in with everything and she has made new friends. For all the family it is wonderful to see.
22 September 2022
If you are looking for residential care for a loved one, then look no further than The Longbrook. Our darling Mum spent just a few weeks there after several weeks in hospital. Sadly, during her short stay, she passed away. Each and every member of staff were incredible. Our family basically moved in during Mum's last week. The dignity and care shown to Mum was second to none. We, as a family, were catered for each and every day. We met some wonderful people, some of whom we will stay in touch with for the longest time. Thank you The Longbrook staff. We truly don't know what we'd have done without you.
05 August 2022
Enjoyed stay. Relaxed, safe and comfortable. Enjoyed the company. Looking forward to a future visit.
30 June 2022
I recently spent a week at Long Brook while my daughter had a much-needed holiday. This, being a new experience for me, at first, I felt a little lost. All the staff, however, were always smiling and helpful and by the end of the week I felt quite at home. I would like to think that if in time I should need permanent care, there would be a room vacant at Long Brook.