Submit a Review for The Peninsula
4 Castlebawn Road, Newtownards, BT23 8AL
View Full Details of The PeninsulaLatest Reviews for The Peninsula
24 November 2024
My mother has been a resident of The Peninsula now for 3 months and settled in wonderfully. The manager and indeed all staff are nothing less than amazing, both caring and compassionate. Alleviating all stress and worry that the family felt when having to place Mum into a care home. The manager goes above and beyond in every way, keeping the family updated regarding Mum's wellbeing and works tirelessly to deliver care that is second to none.
15 November 2024
Due to an emergency change in their living situation, we had to make the very difficult decision to place both of my in-laws into residential care. The Peninsula had been recommended to us and from the moment we entered the building and met with the residential manager, I knew we had found a place that would meet our needs. The building itself, is like a 5-star hotel! The residents' rooms are all en-suite, and very well-appointed. The manager and her team have been incredible in helping my in-laws settle in, they care about making sure their needs are met, whilst safeguarding them, something we were really struggling to do in their own home. Nothing is ever too much for any of the staff I have met, they will always go out of their way to help me, even though I know my in-laws are not the only residents, I'm made to feel that they are important to the staff. The manager in particular, is amazing and has done so much to help them and us adjust to the new norm.
14 November 2024
During my aunt's time in hospital and her need for respite care afterwards, I called Peninsula Care Home for help and advise on the availability of rooms. I was shown around there and then by the very efficient residential manager. I knew immediately this was the care home for my aunt. The decor is stunning throughout the home which makes it feel like a 5* hotel! The staff are all lovely and friendly and couldn't do enough to help. They always keep in contact if any issues arise. The food looks amazing and two coffee breaks a day with beautiful scones and fruit are much better than home! My aunt has settled in really well and has made friends with other residents. There are lots of activities for the residents to take part in from church service, school children entertaining them, bingo, birthday celebrations! Hairdresser and podiatry also a Community Dentist. Thank you to the manager and her amazing team for all their love, care, support and professionalism!
03 October 2024
My husband, age 40, moved into the Peninsula in July 2024. Everything has been exceptional. From my first visit, to his transfer, to his care and support for me has been nothing short of outstanding. I was concerned about his transfer to a new home and how it might impact on him but it was handled with professionalism, care and attention to detail. The fact that there was a break between new residents moving in, gave the staff time to get to know his individual needs. The fact that the manager sent me a video of him the next day taking part in a music activity put my mind at ease. From day one, The Peninsula has felt like his home. The welcome for me and family members is always warm and inviting. His medical, social and personal needs are met without hesitation. No request is too big or too small for the staff. The staff are amazing. I am so content knowing that he is being cared for with dignity, respect and love.
20 August 2024
My aunt has been a resident in Peninsula now for a couple of months due to a change of circumstance at home and as a social developmental decision on behalf of the family, and from the very first day she has loved it! Her words "I cannot believe I can stay here with my own beautiful room and my own bathroom". Immediately it relieved all the family's fears as my aunt was happy and felt safe, in what I can only describe as 5-star standard accommodation. On top of this the professionalism of the staff, their dedication to making new residents feel part of a safe community, the decor, the food, the gardens, the attention to detail, just a beautiful environment. For me, having my aunt's best interests at heart, it's the staff, especially the residential manager, they talk to you to try and build up a portfolio of your loved one, they support them as best they can, and I have no doubt 100% that they care about every resident like it's their own family! This means more than anything.
02 July 2024
My dad needed some respite care after being discharged from hospital and we were lucky enough to find a room for him at the Peninsula. The residential care manager was so helpful in helping us get him settled. All the staff have been lovely, very welcoming to Dad and his visitors. The standard of care and accommodation is excellent. We have been very pleased with all aspects of the Peninsula and would not hesitate to recommend it.
26 June 2024
Dad moved into The Peninsula temporarily due to an urgent change in home circumstances and we feel very privileged that he was able to move in quickly and without any fuss. My family were very relieved to find the home such a well-managed, beautiful place to stay. The Peninsula is like a 5-star hotel. The staff are well trained and caring and it is clear that all the residents are comfortable and their individual needs are met with dignity and respect. The management goes above and beyond to put new residents and their families at ease during what can be a very difficult time. We will never forget the generosity and care shown by the manager and all the staff at The Peninsula to our Dad and to us. Thank you for everything!
09 June 2024
Amazing care professionals in The Peninsula who take an active interest in residents' needs and comfort. Manager has a superb work ethic and takes ownership of the processes while working with a smile. The general surroundings and decor are first-class. A very comfortable and dignified environment. Could not be happier for my mother to be here.
23 May 2024
The Manager has gone over and above to keep us informed and made us feel welcome and included. The staff have been very friendly and accommodating helping with the settling-in process, and informative and thoughtful to the family.
23 May 2024
My mum has recently moved into the residential part of this beautiful new home. I can honestly say that this is the best care home I have seen in North Down. It hasn’t been an easy decision deciding on the best place for Mum to go but as soon as I saw the Peninsula I could have cried. It was everything and more that I could want for my mum. The residential manager has been there through the whole process. Helping me prior to mum moving in, being there on arrival and continuing to support us on this new journey for us as a family. The home itself is like a five star hotel. Lots of tastefully decorated living areas all of which have amazing views. The bedrooms (including en suite) are all beautifully decorated and spacious. Everything has been so well thought of with a sensory room and a hair and nail bar. The dining room has a lovely relaxed feel with restaurant quality food. All the staff are so helpful and attentive and I couldn’t ask for any better care for mum.
23 May 2024
We realise that we are different from most of our peers. We enjoy better health than most people, including our peers. We do therefore have difficulty fitting in with the mainstream. We eat a far greater proportion of vegetables than most. Perhaps our diet is unbalanced but we do enjoy excellent health. We prefer a more cool environment and that is a tricky one. We go out a lot but I think that is no problem. The welcome from the staff, the desire to please is second to none. The ambience is superb. The food is extremely well cooked and generous too. Everything is good, over and above. I would award 5 stars if I were not, myself, so awkward.
Latest Reviews for The Peninsula
24 November 2024
My mother has been a resident of The Peninsula now for 3 months and settled in wonderfully. The manager and indeed all staff are nothing less than amazing, both caring and compassionate. Alleviating all stress and worry that the family felt when having to place Mum into a care home. The manager goes above and beyond in every way, keeping the family updated regarding Mum's wellbeing and works tirelessly to deliver care that is second to none.
15 November 2024
Due to an emergency change in their living situation, we had to make the very difficult decision to place both of my in-laws into residential care. The Peninsula had been recommended to us and from the moment we entered the building and met with the residential manager, I knew we had found a place that would meet our needs. The building itself, is like a 5-star hotel! The residents' rooms are all en-suite, and very well-appointed. The manager and her team have been incredible in helping my in-laws settle in, they care about making sure their needs are met, whilst safeguarding them, something we were really struggling to do in their own home. Nothing is ever too much for any of the staff I have met, they will always go out of their way to help me, even though I know my in-laws are not the only residents, I'm made to feel that they are important to the staff. The manager in particular, is amazing and has done so much to help them and us adjust to the new norm.
14 November 2024
During my aunt's time in hospital and her need for respite care afterwards, I called Peninsula Care Home for help and advise on the availability of rooms. I was shown around there and then by the very efficient residential manager. I knew immediately this was the care home for my aunt. The decor is stunning throughout the home which makes it feel like a 5* hotel! The staff are all lovely and friendly and couldn't do enough to help. They always keep in contact if any issues arise. The food looks amazing and two coffee breaks a day with beautiful scones and fruit are much better than home! My aunt has settled in really well and has made friends with other residents. There are lots of activities for the residents to take part in from church service, school children entertaining them, bingo, birthday celebrations! Hairdresser and podiatry also a Community Dentist. Thank you to the manager and her amazing team for all their love, care, support and professionalism!
03 October 2024
My husband, age 40, moved into the Peninsula in July 2024. Everything has been exceptional. From my first visit, to his transfer, to his care and support for me has been nothing short of outstanding. I was concerned about his transfer to a new home and how it might impact on him but it was handled with professionalism, care and attention to detail. The fact that there was a break between new residents moving in, gave the staff time to get to know his individual needs. The fact that the manager sent me a video of him the next day taking part in a music activity put my mind at ease. From day one, The Peninsula has felt like his home. The welcome for me and family members is always warm and inviting. His medical, social and personal needs are met without hesitation. No request is too big or too small for the staff. The staff are amazing. I am so content knowing that he is being cared for with dignity, respect and love.
20 August 2024
My aunt has been a resident in Peninsula now for a couple of months due to a change of circumstance at home and as a social developmental decision on behalf of the family, and from the very first day she has loved it! Her words "I cannot believe I can stay here with my own beautiful room and my own bathroom". Immediately it relieved all the family's fears as my aunt was happy and felt safe, in what I can only describe as 5-star standard accommodation. On top of this the professionalism of the staff, their dedication to making new residents feel part of a safe community, the decor, the food, the gardens, the attention to detail, just a beautiful environment. For me, having my aunt's best interests at heart, it's the staff, especially the residential manager, they talk to you to try and build up a portfolio of your loved one, they support them as best they can, and I have no doubt 100% that they care about every resident like it's their own family! This means more than anything.
02 July 2024
My dad needed some respite care after being discharged from hospital and we were lucky enough to find a room for him at the Peninsula. The residential care manager was so helpful in helping us get him settled. All the staff have been lovely, very welcoming to Dad and his visitors. The standard of care and accommodation is excellent. We have been very pleased with all aspects of the Peninsula and would not hesitate to recommend it.
26 June 2024
Dad moved into The Peninsula temporarily due to an urgent change in home circumstances and we feel very privileged that he was able to move in quickly and without any fuss. My family were very relieved to find the home such a well-managed, beautiful place to stay. The Peninsula is like a 5-star hotel. The staff are well trained and caring and it is clear that all the residents are comfortable and their individual needs are met with dignity and respect. The management goes above and beyond to put new residents and their families at ease during what can be a very difficult time. We will never forget the generosity and care shown by the manager and all the staff at The Peninsula to our Dad and to us. Thank you for everything!
09 June 2024
Amazing care professionals in The Peninsula who take an active interest in residents' needs and comfort. Manager has a superb work ethic and takes ownership of the processes while working with a smile. The general surroundings and decor are first-class. A very comfortable and dignified environment. Could not be happier for my mother to be here.
23 May 2024
The Manager has gone over and above to keep us informed and made us feel welcome and included. The staff have been very friendly and accommodating helping with the settling-in process, and informative and thoughtful to the family.
23 May 2024
My mum has recently moved into the residential part of this beautiful new home. I can honestly say that this is the best care home I have seen in North Down. It hasn’t been an easy decision deciding on the best place for Mum to go but as soon as I saw the Peninsula I could have cried. It was everything and more that I could want for my mum. The residential manager has been there through the whole process. Helping me prior to mum moving in, being there on arrival and continuing to support us on this new journey for us as a family. The home itself is like a five star hotel. Lots of tastefully decorated living areas all of which have amazing views. The bedrooms (including en suite) are all beautifully decorated and spacious. Everything has been so well thought of with a sensory room and a hair and nail bar. The dining room has a lovely relaxed feel with restaurant quality food. All the staff are so helpful and attentive and I couldn’t ask for any better care for mum.
23 May 2024
We realise that we are different from most of our peers. We enjoy better health than most people, including our peers. We do therefore have difficulty fitting in with the mainstream. We eat a far greater proportion of vegetables than most. Perhaps our diet is unbalanced but we do enjoy excellent health. We prefer a more cool environment and that is a tricky one. We go out a lot but I think that is no problem. The welcome from the staff, the desire to please is second to none. The ambience is superb. The food is extremely well cooked and generous too. Everything is good, over and above. I would award 5 stars if I were not, myself, so awkward.