Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Riders

stars
stars 24 January 2024
It is so hard having a loved one in care, especially with Alzheimer's, but our lovely mum received nothing but love, respect and compassion during the last few couple of years of her life after she came into the Windsor Clinical and Home Care Services Group and latterly The Riders Care Home for which we will be eternally grateful.
Review from C S (Daughter of Resident/Service User)
stars
stars 27 February 2023
My husband has dementia and has been a resident at The Riders Care Home since April 2022. Due to a bad experience at his previous care home l was very dubious about the care system in general but this care home has totally changed my opinion. The staff are all so kind, friendly, helpful and also fun which is why I think it feels more like a real home than a care home. His reaction to the staff is always positive and he is okay for me to leave which he never was in his last home.
Review from Penny L (Wife of Resident/Service User)
stars
stars 22 February 2023
Since moving to The Riders Care Home last year, my husband, who suffers with dementia, has thrived thanks to the kindness, care and support provided by the accommodating team who treat him with sensitivity and understanding. I am happy that the warm and friendly atmosphere has helped him to settle in so well!
Review from Geraldine W (Wife of Resident/Service User)
stars
stars 19 July 2022
My wife has been there for 6 weeks so far. The home is very clean, orderly and extremely friendly. My wife needs constant observation and gentle care. She has several issues and the dementia will always get worse. I'm very pleased and so is my wife.
Review from John G (Husband of Resident/Service User)