The Broadway, Didcot, OX11 8ET
View Full Details of Valerian Court Care HomeMy parents both had things they wanted to say Dad who stayed at care home, said he liked the friendliness of the manager, everyone was welcoming. He enjoyed the selection of food and the choices on offer. The singing sessions were a favourite. Mum said she thought he was well looked after and she liked the friendliness of the staff, they were very caring. She enjoyed the entertainment especially enjoyed the saxaphone player that came in for the residents.
Everything about the care home was excellent: the care, sympathy, accommodation and environment. The staff were so very kind and attentive. Sadly, my wife was unable to take part in the range of activities due to her condition.
I could not recommend Valerian Court highly enough for anyone looking for Residential Care for a loved one. Following an unpleasant experience in hospital, I wanted Mum to have a positive respite stepping stone, before returning home. I visited and had a full tour and discussion with the manager. I was so impressed with the interaction he had with every resident and the care staff on his excellent team. Mum had two weeks respite residency and enjoyed her stay, the friends that she made, the activities and the wonderful care she received. The whole experience from the moment she walked through the door to the moment she walked out, in tears, as she had such a lovely time, was excellent. The resident rooms, facilities, and communal spaces are stylish, bright, fresh, and comfortable, feeling like a home from home. All the staff at Valerian Court, Reception, Nursing and Care Assistants, Housekeeping, Maintenance and the Kitchen/Dining crews are professional, compassionate and caring.
We paid our first visit to the Valerian care home in Didcot today to see a friend who moved there recently. We were so warmly welcomed by the lady who was in reception. She did everything she could to make us feel at home, even making a cup of tea and bringing it to the room where we were visiting. She even found a bowl of water for our little dog! We met several members of staff while we were there and they were all so kind and helpful. It was lovely to see our friend being well cared for in clean, attractive surroundings.
My Dad has been a resident at Valerian Court for the past three weeks and our family's experiences so far have been really positive. We've all been made welcome at all times and it certainly feels very homely. All the staff we've met so far have been lovely - Two ladies at reception always provide a warm welcome; Two carers in particular and the care team have looked after Dad so well; The registered and deputy manager and the management team have been so helpful. When we leave Dad after a visit we know he will be very well cared for and that's a great feeling. Thanks all.
We used this care home as respite for my father-in-law who has vascular dementia. We picked the home because I felt it was the home which best met all of our needs. The staff were caring and professional. My father-in-law was well cared for, even when confused at difficult times. He settled down really well. During his stay, he actually improved with a marked improvement in his ability to communicate, going from almost non-verbal to being able to talk to me on the phone! I would be happy to use Valerian Court Care Home again.
A modern, clean, and well-appointed facility. All staff engagements have been professional, friendly, and most important, caring. It's early days for my mother but we feel we have made the right choice.
I have been volunteering at Valerian Court for about a year and my first impressions of a warm and caring environment have only been reinforced. The reception team are always cheerful and friendly and the residents are always happy and relaxed. I haven't seen many of the care staff but those I have met are so caring in their approach to and care of their residents treating them with kindness, dignity, and respect. I look forward to my times with the residents doing craft work or knitting or just chatting and always have a feeling it has been time well spent.
I found the decor amazing and facilities very good but I found/experienced a lack of caring from the staff. They were doing what was required. Feeding one client she was on her phone, and another client had requested toast and tea but was not forthcoming. No consultation certainly a lack of communication. Should do better.
From start to finish, the care provided was of an excellent standard. The understanding and respect shown to my mother meant I could relax whilst away on holiday, in the knowledge that any significant change would be relayed immediately. I'd like to take this opportunity to thank the management and carers for the way they nursed my mother; it was invaluable. Thank you.
Administrative staff are very friendly and helpful at all times. arers do all they can to help residents in all ways, and have great patience. Visiting entertainers are greatly enjoyed and having animals come is really welcomed.
I have continued to visit my friend after they moved into Valerian Court as part of the Didcot Good Neighbours Scheme. The team all seem very friendly and welcoming. The lounge areas are very well equipped and extremely comfortable for catching up with the resident. The resident appears to have really flourished being in Valerian Court.
My brother was transferred here from another care home - a different organisation, in July. I visited the home he is now a resident in twice. Each time I was very impressed by the warm welcome from all the staff, both the reception and the care/nursing staff. The rooms were very spacious, and most importantly for my brother, was the depth of the window in the rooms. In his previous home, his bed faced a wall and he had not been able to see out of a window or view his television properly. He now has a view out of his bedroom window where he can see trains passing by and also trees! The furniture and furnishings are very lovely and so his room feels more like home and very comfortable when the family come to visit him. The staff have responded to his special needs and the food served to him is excellent (he has a very healthy appetite) - the staff have to feed him and cut up his food as he is disabled. Overall, myself and family are delighted with the home.
It was my mother's 97th birthday and a party was provided for the whole family who could make it, and it was a very nice thought, plus many other times. There are a few other areas that could be improved as more activities, but in general, am well pleased with the staff and care given.
My husband was adamant, he didn't want to go into care, and I didn't want him to either. However, right from the word go, I was extremely satisfied with events as things progressed. My husband has Parkinson's and dementia, which is obviously progressing, but all staff have made him happy and comfortable the whole time he has been at Valerian Court. Nothing is too much trouble for them. He has had falls, not their fault I might add, but they have taken immediate action, and have notified me immediately. His room is always clean and tidy. They all call both me and my husband by our Christian names and welcome me every time I go to see my husband. There has been one small issue, of which they have now sorted to my satisfaction. I can't commend them high enough.
My mother stayed for two weeks for respite care and felt very safe and secure. She made many friends and enjoyed chatting to the wonderful staff and residents. She said all the staff at the home were very caring and helpful with anything that was needed. It had the feel of a hotel with its light bright colours and the wonderful Bistro area where family and friends could come in and visit. With my mum, she had a friend who came in for a game of scrabble! We were very happy with this care home and will definitely be back!
A big thank you for the wonderful care given to my sister. It was so nice to see all the smiling faces from all the staff. The nurses , carers, reception staff and management were so kind and supportive to us The care home is truly magnificent with amazing facilities and a most welcoming environment.
This was a learning curve as it was the first time she had gone into respite. Overall a good experience and it would have scored a 5, but for a few areas of improvement needed. Some communication didn't go right at the start with the pre-meeting at our home, I had to chase if someone was attending, I think the appointment had been lost, but someone still came around in the end so all got sorted. We completed a check-in list, but no checkout list was done and we are still missing a pair of blue trousers which I have chased, but nobody has found them yet. My mother-in-law concedes she is fussy with food and difficult to please, but some of the food wasn't good in her view, fish pie with rice for instance. There was confusion with how the hair appointment was booked, getting a shower and newspaper delivery to start, but all got sorted into week 2.
Staff are always helpful, caring, happy to help with any questions or circumstances to do with my mother nothing seems too much. The staff have made the transition from the hospital to the care home nice/smooth and painless all round. Which is reassuring for myself and the family.
Whenever visiting Dad I notice that the activities coordinator creates so many activities. Dad is always busy with something, or being entertained by events that have been organised. For Dad's birthday, she even beat us to it, with a cake, balloons and banners round his door, always making him feel very special. Thank you.
My parents both had things they wanted to say Dad who stayed at care home, said he liked the friendliness of the manager, everyone was welcoming. He enjoyed the selection of food and the choices on offer. The singing sessions were a favourite. Mum said she thought he was well looked after and she liked the friendliness of the staff, they were very caring. She enjoyed the entertainment especially enjoyed the saxaphone player that came in for the residents.
Everything about the care home was excellent: the care, sympathy, accommodation and environment. The staff were so very kind and attentive. Sadly, my wife was unable to take part in the range of activities due to her condition.
I could not recommend Valerian Court highly enough for anyone looking for Residential Care for a loved one. Following an unpleasant experience in hospital, I wanted Mum to have a positive respite stepping stone, before returning home. I visited and had a full tour and discussion with the manager. I was so impressed with the interaction he had with every resident and the care staff on his excellent team. Mum had two weeks respite residency and enjoyed her stay, the friends that she made, the activities and the wonderful care she received. The whole experience from the moment she walked through the door to the moment she walked out, in tears, as she had such a lovely time, was excellent. The resident rooms, facilities, and communal spaces are stylish, bright, fresh, and comfortable, feeling like a home from home. All the staff at Valerian Court, Reception, Nursing and Care Assistants, Housekeeping, Maintenance and the Kitchen/Dining crews are professional, compassionate and caring.
We paid our first visit to the Valerian care home in Didcot today to see a friend who moved there recently. We were so warmly welcomed by the lady who was in reception. She did everything she could to make us feel at home, even making a cup of tea and bringing it to the room where we were visiting. She even found a bowl of water for our little dog! We met several members of staff while we were there and they were all so kind and helpful. It was lovely to see our friend being well cared for in clean, attractive surroundings.
My Dad has been a resident at Valerian Court for the past three weeks and our family's experiences so far have been really positive. We've all been made welcome at all times and it certainly feels very homely. All the staff we've met so far have been lovely - Two ladies at reception always provide a warm welcome; Two carers in particular and the care team have looked after Dad so well; The registered and deputy manager and the management team have been so helpful. When we leave Dad after a visit we know he will be very well cared for and that's a great feeling. Thanks all.
We used this care home as respite for my father-in-law who has vascular dementia. We picked the home because I felt it was the home which best met all of our needs. The staff were caring and professional. My father-in-law was well cared for, even when confused at difficult times. He settled down really well. During his stay, he actually improved with a marked improvement in his ability to communicate, going from almost non-verbal to being able to talk to me on the phone! I would be happy to use Valerian Court Care Home again.
A modern, clean, and well-appointed facility. All staff engagements have been professional, friendly, and most important, caring. It's early days for my mother but we feel we have made the right choice.
I have been volunteering at Valerian Court for about a year and my first impressions of a warm and caring environment have only been reinforced. The reception team are always cheerful and friendly and the residents are always happy and relaxed. I haven't seen many of the care staff but those I have met are so caring in their approach to and care of their residents treating them with kindness, dignity, and respect. I look forward to my times with the residents doing craft work or knitting or just chatting and always have a feeling it has been time well spent.
I found the decor amazing and facilities very good but I found/experienced a lack of caring from the staff. They were doing what was required. Feeding one client she was on her phone, and another client had requested toast and tea but was not forthcoming. No consultation certainly a lack of communication. Should do better.
From start to finish, the care provided was of an excellent standard. The understanding and respect shown to my mother meant I could relax whilst away on holiday, in the knowledge that any significant change would be relayed immediately. I'd like to take this opportunity to thank the management and carers for the way they nursed my mother; it was invaluable. Thank you.
Administrative staff are very friendly and helpful at all times. arers do all they can to help residents in all ways, and have great patience. Visiting entertainers are greatly enjoyed and having animals come is really welcomed.
I have continued to visit my friend after they moved into Valerian Court as part of the Didcot Good Neighbours Scheme. The team all seem very friendly and welcoming. The lounge areas are very well equipped and extremely comfortable for catching up with the resident. The resident appears to have really flourished being in Valerian Court.
My brother was transferred here from another care home - a different organisation, in July. I visited the home he is now a resident in twice. Each time I was very impressed by the warm welcome from all the staff, both the reception and the care/nursing staff. The rooms were very spacious, and most importantly for my brother, was the depth of the window in the rooms. In his previous home, his bed faced a wall and he had not been able to see out of a window or view his television properly. He now has a view out of his bedroom window where he can see trains passing by and also trees! The furniture and furnishings are very lovely and so his room feels more like home and very comfortable when the family come to visit him. The staff have responded to his special needs and the food served to him is excellent (he has a very healthy appetite) - the staff have to feed him and cut up his food as he is disabled. Overall, myself and family are delighted with the home.
It was my mother's 97th birthday and a party was provided for the whole family who could make it, and it was a very nice thought, plus many other times. There are a few other areas that could be improved as more activities, but in general, am well pleased with the staff and care given.
My husband was adamant, he didn't want to go into care, and I didn't want him to either. However, right from the word go, I was extremely satisfied with events as things progressed. My husband has Parkinson's and dementia, which is obviously progressing, but all staff have made him happy and comfortable the whole time he has been at Valerian Court. Nothing is too much trouble for them. He has had falls, not their fault I might add, but they have taken immediate action, and have notified me immediately. His room is always clean and tidy. They all call both me and my husband by our Christian names and welcome me every time I go to see my husband. There has been one small issue, of which they have now sorted to my satisfaction. I can't commend them high enough.
My mother stayed for two weeks for respite care and felt very safe and secure. She made many friends and enjoyed chatting to the wonderful staff and residents. She said all the staff at the home were very caring and helpful with anything that was needed. It had the feel of a hotel with its light bright colours and the wonderful Bistro area where family and friends could come in and visit. With my mum, she had a friend who came in for a game of scrabble! We were very happy with this care home and will definitely be back!
A big thank you for the wonderful care given to my sister. It was so nice to see all the smiling faces from all the staff. The nurses , carers, reception staff and management were so kind and supportive to us The care home is truly magnificent with amazing facilities and a most welcoming environment.
This was a learning curve as it was the first time she had gone into respite. Overall a good experience and it would have scored a 5, but for a few areas of improvement needed. Some communication didn't go right at the start with the pre-meeting at our home, I had to chase if someone was attending, I think the appointment had been lost, but someone still came around in the end so all got sorted. We completed a check-in list, but no checkout list was done and we are still missing a pair of blue trousers which I have chased, but nobody has found them yet. My mother-in-law concedes she is fussy with food and difficult to please, but some of the food wasn't good in her view, fish pie with rice for instance. There was confusion with how the hair appointment was booked, getting a shower and newspaper delivery to start, but all got sorted into week 2.
Staff are always helpful, caring, happy to help with any questions or circumstances to do with my mother nothing seems too much. The staff have made the transition from the hospital to the care home nice/smooth and painless all round. Which is reassuring for myself and the family.
Whenever visiting Dad I notice that the activities coordinator creates so many activities. Dad is always busy with something, or being entertained by events that have been organised. For Dad's birthday, she even beat us to it, with a cake, balloons and banners round his door, always making him feel very special. Thank you.