Submit a Review for Woodview Care Home
Old Hall Drive, Bradwell, Newcastle-under-Lyme, ST5 8RQ
View Full Details of Woodview Care HomeLatest Reviews for Woodview Care Home
04 March 2025
What a home. My goodness, I don't know where to start... the care my dad receives is over and beyond the call of duty. The staff are amazing with both my dad and his family. We feel like family. My Dad has been a resident for 3 years and never once have we not been treated with the utmost care and professionalism. My dad is a very happy resident and all his needs are met with happiness and good spirits. I lost my mum in June 2023 and she was also a resident. She and our family were given undivided care and respect, making my mum's death very peaceful. Staff were with us all day and night, even when they were not on duty. What a place to be associated with. Makes my heart glad we have these places for our families. Long may it continue. A very big thank you to all staff.
19 July 2023
Can't praise this home enough, thoroughly enjoyed Ascot week activities, today ponies were brought in for residents, and the entertainment ukelele band and staff were so caring and made sure all had a fabulous time, credit to the activity coordinator, manager and all staff, nothing is too much trouble at this home, I know my husband is in good hands.
06 December 2021
The staff are amazing, beautiful people who could not do enough for my mum. Even when she passed the staff played one of her favourite songs and stood down the corridors walking her out and it showed that she was so loved and cared for and made us emotional. My mum also looked so lovely and happy. The staff will forever be in our hearts
21 September 2021
Woodview is part of Bradwell Hall Nursing Home. They said they could deal with challenging behaviour so my dad went there. Upon my first visit, I thought it could do with decorating. The corridor reminded me of a local derelict building but entering my dad's room it was OK. After a few weeks problems occurred with the cleanliness of my dad's room and the state of my dad. He smelled bad one time, he wore dirty stained clothes, lay on marked bedding and his nail care was non-existent. Basic hygiene standards were poor. I complained several times. Another problem was communication. No one ever answered the phone when I rang up to see how my dad was, so I would send emails. Not long after this, they held a review meeting with the family. They said things had to change or they would give notice. They have now given notice because I complained too much. I would not put a dog here. There are three good carers on Sneyd Unit. But it's not enough. Management is atrocious.
18 June 2021
After my father-in-law was diagnosed with a brain tumour we needed to choose a nursing home that could provide palliative care, we were given the choice of four nursing homes, funded by NHS continuous care. This was an incredibly stressful and upsetting time, choosing somewhere for someone who was so loved places a heavy burden of responsibility on a family. I rang Woodview Care Home and spoke to the manager to ask about the home, the visiting arrangements which are especially important due to Covid-19 and the nursing available. She was so supportive, she gave me the confidence to choose Woodview Care Home. As a family we could never express how grateful we are to the manager and the team, from the moment my father-in-law arrived, he had the most amazing care and he was treated with respect and dignity. Not only this but the family were also supported, going way above and beyond what we could have expected. Just four days later he sadly passed away but I truly believe that he could not have received better care. Forever grateful!
Latest Reviews for Woodview Care Home
04 March 2025
What a home. My goodness, I don't know where to start... the care my dad receives is over and beyond the call of duty. The staff are amazing with both my dad and his family. We feel like family. My Dad has been a resident for 3 years and never once have we not been treated with the utmost care and professionalism. My dad is a very happy resident and all his needs are met with happiness and good spirits. I lost my mum in June 2023 and she was also a resident. She and our family were given undivided care and respect, making my mum's death very peaceful. Staff were with us all day and night, even when they were not on duty. What a place to be associated with. Makes my heart glad we have these places for our families. Long may it continue. A very big thank you to all staff.
19 July 2023
Can't praise this home enough, thoroughly enjoyed Ascot week activities, today ponies were brought in for residents, and the entertainment ukelele band and staff were so caring and made sure all had a fabulous time, credit to the activity coordinator, manager and all staff, nothing is too much trouble at this home, I know my husband is in good hands.
06 December 2021
The staff are amazing, beautiful people who could not do enough for my mum. Even when she passed the staff played one of her favourite songs and stood down the corridors walking her out and it showed that she was so loved and cared for and made us emotional. My mum also looked so lovely and happy. The staff will forever be in our hearts
21 September 2021
Woodview is part of Bradwell Hall Nursing Home. They said they could deal with challenging behaviour so my dad went there. Upon my first visit, I thought it could do with decorating. The corridor reminded me of a local derelict building but entering my dad's room it was OK. After a few weeks problems occurred with the cleanliness of my dad's room and the state of my dad. He smelled bad one time, he wore dirty stained clothes, lay on marked bedding and his nail care was non-existent. Basic hygiene standards were poor. I complained several times. Another problem was communication. No one ever answered the phone when I rang up to see how my dad was, so I would send emails. Not long after this, they held a review meeting with the family. They said things had to change or they would give notice. They have now given notice because I complained too much. I would not put a dog here. There are three good carers on Sneyd Unit. But it's not enough. Management is atrocious.
18 June 2021
After my father-in-law was diagnosed with a brain tumour we needed to choose a nursing home that could provide palliative care, we were given the choice of four nursing homes, funded by NHS continuous care. This was an incredibly stressful and upsetting time, choosing somewhere for someone who was so loved places a heavy burden of responsibility on a family. I rang Woodview Care Home and spoke to the manager to ask about the home, the visiting arrangements which are especially important due to Covid-19 and the nursing available. She was so supportive, she gave me the confidence to choose Woodview Care Home. As a family we could never express how grateful we are to the manager and the team, from the moment my father-in-law arrived, he had the most amazing care and he was treated with respect and dignity. Not only this but the family were also supported, going way above and beyond what we could have expected. Just four days later he sadly passed away but I truly believe that he could not have received better care. Forever grateful!