Found CRM

Found by Lottie is the leading CRM & occupancy platform for care homes and was built specifically for the care industry by experts with years of know-how.

Found's purpose is to simplify your team's admin through smart technology, while seamlessly fitting into the everyday operations of your care home. The 3 modules (enquiry handling, occupancy & finance and billing) give you one clean system for the full customer journey.

Found eliminates the need for paper-based systems or spreadsheets - reducing the risk of missing follow-ups and maximising the potential revenue for your care home.

This easy-to-use tool automatically pulls enquiries to ensure no leads are lost. Users can then track the progress of enquiries all the way through to them being residents at your homes, even taking care of and automating your invoicing processes.

On average, Found partners experience 23% better occupancy rates than the industry standard and across their partner base a 25% improvement in enquiry conversion has been achieved once Found has been adopted.